Shipping & Delivery Policy

Shipping & Delivery Policy

Borivali Baniya is committed to deliver your order with good quality packaging within given time frame. We ship throughout the week, except Public holidays.

To ensure that your order reaches you in good condition, in the shortest span of time, we ship through our in-house team only.

How the delivery charge is calculated for multiple units?

The shipping charge is exclusively weight based. For multiple products ordered, the programme adds up the total weight of all individual items and auto-calculates the shipping charges. Thus the delivery fee is calculated separately when a customer orders different products.

Our prices are all inclusive. All taxes are included within the listed prices

How long does it take for an order to arrive?

Orders are dispatched within 3 working days. Most orders are delivered within 5 to 7 working days. Delivery of all orders will be duly done to the address as mentioned by you at the time of placing the order.

What if I the product is received in damaged condition?

If you think, you have received the product in a bad condition or if the packaging is tampered with or damaged before delivery, please refuse to accept the package and return the package to the delivery person.

Also, please connect with our customer care at borivalibaniya@gmail.com mentioning your Order ID. We will personally ensure that a brand new replacement is issued to you with no additional cost. Please make sure that the original product tag and packing is intact when you send us the product back.